Friday, October 13, 2006


After some persistence, my wishes have been granted! I've noticed that we are now rostered on 15 minutes before open, and today, I was rostered and will be paid til 9:15PM! That's a full 15 minutes to cash up! It's about time too. I wonder if I'd be pushing it to be paid overtime rates for the 15minutes after 9PM. Either way, I'm satisfied. This is just one small step in improving our workplace conditions and hopefully, retaining staff. They haven't published or replied to my vociferous staff feedback email, but the proof is in the paycheck!

Things are still a bit of a mess at The Company, there's a wild mess to cover shifts and it's not uncommon for staff to have to work all day without a cover. One of the poor new girls, Karen, was forced to work all day 9-9 yesterday at Innaloo. She had to close twice for her lunch and dinner break. It's not exactly reassuring for a new staff member, especially as she also had to cash up by herself for the first time. It's frustrating to constantly work with new staff, where the person that picks up at whichever store you call is new and has no idea what's going on, when new staff keep ringing for checks and transfers of new catalogue stock... I don't mind helping people out, it's just frustrating that all the staff are new, and then end up quitting in a few weeks, or months anyway. And so the cycle continues.

Today was one case in point. Apparently I was rostered to work 1-9 at Innaloo, so come 1:30, as I'm preparing to leave, Karen calls and asks where I am, as she has to leave at 2. Bummer. I was already meant to work 2-9 at Sunshine covering Marg, who'd quit the week before. And of course, there is no one else to work, especially given the late notice. We can't just close the store for the rest of the day. And there was no way Karen was going to work another 12 hour day and fat chance the girl at Sunshine would do the same ... oh, what to do. I called Charlene, and fortunately, she was able to get hold of one of the other girls to come in to Innaloo from 4-9. So that just left me working 2-4 at Innaloo, and then travel to Sunshine to finish the day from 4-9:15. What a day. And I'll be back all day tomorrow without a cover, and all day Sunday as well. Sigh, I'm too old for this... But hey, at least we get paid to cash up now! A small victory, but a victory nonetheless.

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